Return and Exchange Policy

Returns Policy

At Angel Brinks Fashion, we value your satisfaction. While we do not offer refunds, we provide the option for exchanges and store credit that doesn't expire unless you use it. Please be aware that items purchased on sale are final and non-returnable.

*Final Sales*

All MASKS, BATHING SUITS, and UNDERGARMENTS are final sale and not eligible for exchange or store credit. Items purchased on  Sale (discounted price) are also final. Items purchased with a discounted code greater than 20% are also final sale. 

*Exchanges*

Upon returning items, enjoy complimentary first-class shipping for your exchange within the U.S. when your exchange is for the same item, just a different size. You have the option to upgrade shipping. 

Note: Discount codes cannot be applied to exchanges. If your original order used a discount code, choose store credit for a new order.

Measurements or custom names are non-cancelable or returnable once production begins. Please review our policy before proceeding.

*Return Guidelines*

- Ensure the item is unworn with all tags attached.
- Postmark the package within 7 days of receiving it. Exceptions may incur a restocking fee.
- Ship your return with any shipping carrier of your choice with tracking for proof.
- Final sale items may be considered for store credit or exchange with a restocking fee.
- Sale items don't apply to exchanges; the original price will be charged.

*Shoe Returns*

Unused shoes, showing no signs of wear, are eligible for return. 

Dear Valued Customer,

To enhance your experience and streamline our returns process, we are excited to announce that returns are now exclusively managed through our Returns Portal. This ensures quicker and more efficient processing for your convenience.

**How to Initiate a Return:**

1. Visit our website at [www.angelbrinks.com](www.angelbrinks.com).
2. Scroll to the bottom of the page.
3. Click on the "Returns Portal" link.

**What You Need:**

Please have the following ready for a seamless return process:
- The email address used to place your order.
- Your order number.

**Important Note:**
- Returns will no longer be handled over the phone.
- This updated process ensures a faster and more efficient resolution for you.

We appreciate your understanding and cooperation as we strive to improve our services. If you encounter any issues or have questions, feel free to reach out to us via email at support@angelbrinks.com.

Thank you for choosing Angel Brinks Fashion.

Best Regards,
Customer Service Team